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Restaurant Operations Manager

2 months ago

Toronto, Ontario, Canada Yorkdale Cafe Ltd. Full time
{"h2": "Job Summary", "p": "We are seeking a highly skilled Assistant Restaurant Manager to join our team at Yorkdale Cafe Ltd.

As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

* Monitor staff performance and provide coaching and feedback to improve productivity and quality
* Plan and organize daily operations, including inventory management and cash handling
* Balance cash and complete balance sheets, cash reports, and related forms
* Conduct performance reviews and develop action plans to improve employee performance
* Organize and maintain inventory, including ordering and receiving supplies
* Ensure health and safety regulations are followed and maintain a clean and safe work environment
* Lead and instruct individuals to achieve team goals and objectives
* Address customer complaints and concerns in a professional and courteous manner
* Provide exceptional customer service and ensure a positive dining experience

Requirements:

* 1 year to less than 2 years of experience in a restaurant management role
* Secondary (high) school graduation certificate or equivalent experience
* Strong leadership and communication skills
* Ability to work in a fast-paced environment and meet tight deadlines
* Attention to detail and accuracy in cash handling and record-keeping
* Ability to work independently and as part of a team
* Strong customer service skills and ability to work with diverse customer base

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Please submit your application, including your resume and a cover letter, to [insert contact information].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Yorkdale Cafe Ltd. is an equal opportunities employer and welcomes applications from diverse candidates.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Yorkdale Cafe Ltd. reserves the right to modify or add to this job description at any time.