Inside Sales Representative

5 days ago

Edmonton, Alberta, Canada National Concrete Accessories Full time

Job Summary

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at National Concrete Accessories. As an Inside Sales Representative, you will play a critical role in driving sales growth and providing exceptional customer service to our clients.

Main Responsibilities

  • Facilitate the sales process to generate new sales opportunities and upsell existing customers.
  • Provide customer service for product information, order entry, and follow-up support in support of sales, gross margin, and corporate service goals.
  • Input sales orders into the computer system in an accurate and timely manner.
  • Develop and maintain strong relationships with customers to understand their needs and provide solutions.
  • Continuously improve sales and product knowledge by active involvement in both inside and outside training.
  • Perform estimating, take-off, and proposal duties as necessary.
  • Prospect for new sales opportunities via outbound calling and emailing.
  • Provide product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
  • Facilitate the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

Requirements

  • High School Diploma or GED strongly preferred. Specialized skills training/certification may be required.
  • Generally 2-5 years of experience in area of responsibility.
  • 1 to 5 years sales experience.
  • Experience with inventory sales preferred.
  • Bachelor or Associate's degree preferred.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
  • Typically requires overnight travel less than 10% of the time.

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