Retail Operations Supervisor

4 weeks ago

Banff, Alberta, Canada Accoravillage Full time

Position Overview

The Retail Operations Supervisor plays a vital role in the seamless functioning of the store, embodying the core values and standards of Accoravillage. This position is essential in delivering exceptional sales and customer service guidance to team members while promoting the Accoravillage culture and brand through outstanding customer interactions and effective visual merchandising.

Key Responsibilities

As a Retail Operations Supervisor, you will:

  • Support the Store Manager in daily operations, ensuring adherence to company policies and procedures.
  • Foster a customer-centric environment that builds brand loyalty through superior product knowledge.
  • Assist in achieving sales targets by implementing company standards and exceeding customer expectations.
  • Provide training and development opportunities for new and existing staff to enhance their product knowledge and selling skills.
  • Maintain high standards of visual presentation and merchandising, ensuring compliance with brand guidelines.
  • Encourage and motivate team members to deliver exceptional customer service and provide constructive feedback.
  • Participate in recruitment activities and onboarding processes for new hires.
  • Identify and resolve operational challenges promptly, utilizing feedback to improve processes.
  • Oversee task delegation to optimize store efficiency and operations.
  • Collaborate with the Store Manager on risk management, security protocols, and inventory control.
  • Ensure compliance with health and safety regulations within the workplace.

Why Work with Accoravillage?

Accoravillage is more than just a workplace; it is a community that values sustainability and innovation. We seek individuals who are passionate about retail and committed to making a positive impact. Join us to explore opportunities for personal and professional growth while contributing to a healthier planet.

Join Our Team

We appreciate all applications; however, only those selected for an interview will be contacted. Accoravillage is dedicated to fostering an inclusive and respectful workplace, and we welcome requests for accommodation throughout the recruitment process.

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