Manager of Staffing Operations

4 weeks ago


St Albert, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

Description:

The Supervisor plays a pivotal role in guiding, organizing, and directing all personnel and functions within the Staffing Office (SO). This position is essential for ensuring the provision of a unified and effective scheduling service for various departments within Alberta Health Services. Responsibilities include managing SO resources from both an organizational and financial perspective, which encompasses identifying staffing requirements, overseeing recruitment processes, conducting audits, and managing performance evaluations, including terminations when necessary.

The Supervisor acts as the primary liaison between department managers and the SO, collaborating closely with Medical Affairs to efficiently manage healthcare provider schedules. This role also involves offering insights on best practices for scheduling and ensuring the consistent application of staffing procedures across the organization.

Additionally, the Supervisor is responsible for promoting adherence to collective agreements concerning the scheduling service staff and will work in conjunction with the HR department to assist both the SO and managers in comprehending and implementing modifications to the collective agreements.

Required Qualifications:

The ideal candidate will have a minimum of five years of supervisory and managerial experience, preferably in health management. A minimum of five years of progressive experience in a healthcare-related environment is essential. Prior experience with staff scheduling and its associated provisions is critical. A thorough understanding of regulatory legislation, AHS policies and procedures, collective agreement interpretations, and payroll practices is required. Proficiency in e-People, RMS, ESP, Excel, Outlook, Microsoft Teams, along with experience in developing and implementing work rotations and plans is necessary. Training in provincial guidelines for staff scheduling and staffing services for team lead or equivalent roles is also required.

Additional Required Qualifications:

The candidate must demonstrate strong analytical, critical thinking, and problem-solving abilities, along with self-direction and exceptional judgment and decision-making skills. Strong leadership, interpersonal, and team-building capabilities are essential. The ability to effectively engage with staff and leadership at various levels is required. A demonstrated commitment to customer satisfaction is crucial, and the candidate must be adept at training new employees. Knowledge of a BAU staffing model is essential.

Preferred Qualifications:

A baccalaureate degree in a health-related field, Business Administration, or Education is recommended.



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