Retail Operations Supervisor
4 weeks ago
The Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction. This position involves managing staff, inventory, and sales operations effectively.
Key Responsibilities- Staff Management: Assign tasks to sales personnel and supervise their performance.
- Training and Development: Recruit, train, and develop team members to enhance their skills and productivity.
- Financial Transactions: Authorize payments and manage cash flow within the store.
- Inventory Control: Order merchandise and maintain optimal stock levels.
- Scheduling: Create and manage work schedules to ensure adequate staffing.
- Reporting: Prepare detailed reports on sales performance, inventory status, and employee matters.
- Issue Resolution: Address customer inquiries, complaints, and supply chain challenges effectively.
- Inventory Organization: Ensure proper organization and maintenance of stock.
- Team Coordination: Supervise and coordinate the activities of the retail team.
This role is set in a fast-paced retail environment, requiring the ability to adapt to changing situations and manage multiple tasks efficiently.
Qualifications- Education: Completion of secondary (high) school graduation certificate.
- Experience: A minimum of 1 year and less than 2 years in a supervisory role within retail.
Employment Type: Permanent
Language of Work: English
Work Hours: 32 hours per week
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