Retail Operations Supervisor

4 weeks ago


St Albert, Alberta, Canada 846840 Alberta Ltd Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction. This position involves managing staff, inventory, and sales operations effectively.

Key Responsibilities
  • Staff Management: Assign tasks to sales personnel and supervise their performance.
  • Training and Development: Recruit, train, and develop team members to enhance their skills and productivity.
  • Financial Transactions: Authorize payments and manage cash flow within the store.
  • Inventory Control: Order merchandise and maintain optimal stock levels.
  • Scheduling: Create and manage work schedules to ensure adequate staffing.
  • Reporting: Prepare detailed reports on sales performance, inventory status, and employee matters.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges effectively.
  • Inventory Organization: Ensure proper organization and maintenance of stock.
  • Team Coordination: Supervise and coordinate the activities of the retail team.
Work Environment

This role is set in a fast-paced retail environment, requiring the ability to adapt to changing situations and manage multiple tasks efficiently.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year and less than 2 years in a supervisory role within retail.

Employment Type: Permanent

Language of Work: English

Work Hours: 32 hours per week



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