Culinary Services Supervisor

4 weeks ago

Peterborough, Ontario, Canada Burger Factory Full time
Position Overview

The Food Service Supervisor plays a crucial role in overseeing the daily operations of our culinary team at Burger Factory. This position requires a blend of leadership, organizational skills, and a passion for quality food service.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 2 years and up to 3 years of relevant experience in a supervisory role within the food service industry.
Work Environment

This role is set in a fast-paced restaurant environment, where the ability to work under pressure is essential. The supervisor will be responsible for managing a team of 3-4 individuals, including cooks and food service staff.

Key Responsibilities
  • Order and manage food and kitchen supplies.
  • Supervise and coordinate the activities of staff engaged in food preparation and service.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure compliance with quality control standards for food and service.
  • Address and resolve customer complaints and concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit detailed reports as required.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

The supervisor will oversee:

  • Cooks (general)
  • Food and beverage servers
  • Food service counter attendants and food preparers
  • Kitchen and food service helpers
Physical Requirements

This position requires:

  • Ability to work in a fast-paced environment.
  • Capability to stand for extended periods.
  • A combination of sitting, standing, and walking throughout the shift.
Personal Attributes

The ideal candidate will demonstrate:

  • A strong client focus.
  • Efficient interpersonal skills.
  • Flexibility and adaptability.
  • Team-oriented mindset.
Employment Details

This is a permanent position, with working hours ranging from 32 to 40 hours per week. The primary language of work is English.

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