Community Support Facilitator

4 weeks ago

Calgary, Alberta, Canada ddrc Full time

ROLE OVERVIEW:

The DDRC seeks dedicated and motivated individuals who embody our core values and can operate autonomously. We provide a range of positions, competitive benefits, and a workplace culture that prioritizes work/life balance.

Our organization offers flexible schedules that may adapt according to client needs, comprehensive training, professional development, coaching, a Benefit Plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Workers' Compensation Board (WCB), vacation days, free parking, statutory holidays, and additional agency-provided hours off annually.

As a Community Support Facilitator, you will participate in enjoyable community activities, foster meaningful connections, and positively influence the lives of individuals and their families.

PRIMARY RESPONSIBILITIES:

  • Assist clients in creating and assessing personal plans and objectives.
  • Identify progressive steps towards achieving set roles and goals.
  • Ensure a supportive and engaging atmosphere for clients.
  • Encourage team development within individual teams, across different teams, inter-agency, intra-agency, and within the community.
  • Provide personal care as necessary.
  • Implement behavior support and adhere to established behavior plans as required.
  • Support community inclusion by accompanying adults to registered recreational or social events; promote positive community relationships.
  • Assist clients in accessing resources related to augmentative communication when needed.
  • Facilitate the development of relationships and natural support systems.
  • Attend all mandatory workshops and re-certifications.
  • Complete necessary documentation within specified timeframes (e.g., Case Notes, Medical Administration Reports, Incident Reports, Timesheets, etc.).
  • Participate in all required meetings and planning sessions as requested.
  • Maintain a thorough understanding of the 'Community Resource Worker Position Profile.'
  • Stay informed of and comply with agency policies and procedures; work in accordance with Creating Excellence Together (CET) Accreditation Standards.

QUALIFICATIONS:

  • Disability studies certificate/diploma or similar educational background or equivalent experience, with a minimum of a Grade 12 High School Diploma.
  • Current Standard First Aid CPR/AED – Level C certification is mandatory.
  • A valid driver's license (and access to a vehicle) is advantageous.
  • Proficiency in MS Office and Outlook is required.
  • Exceptional written and verbal communication skills.
  • Engagement in self-development activities to ensure continuous learning and uphold high professional standards.
  • Knowledge of or experience in community inclusion practices.
  • Ability to provide support to adult clients effectively.
  • Capacity to identify advocacy needs and represent clients and individuals with disabilities.
  • Ability to coordinate and access appropriate services and supports for clients.
  • Experience in providing personal care is essential.
  • Experience in lifting and transferring clients is an asset.
  • Experience in supporting clients with challenging behaviors is beneficial.

PERSONAL ATTRIBUTES:

  • Exhibits values aligned with the DDRC mission.
  • Ability to work collaboratively within a team environment.
  • Takes responsibility for work performance.
  • Maintains current status on all mandatory certifications.
  • Demonstrates sensitivity to issues affecting vulnerable individuals.
  • Displays creativity and responsiveness in assisting clients to achieve their objectives.
  • Proven time management and organizational skills; capable of meeting deadlines.
  • Committed to supporting clients in exploring and realizing their full potential.
  • Demonstrates inclusion and advocacy.

WORK ENVIRONMENT:

  • Travel across various quadrants and communities within Calgary year-round.
  • Work independently in both community settings and client residences.
  • Participate in team meetings and other obligations within the DDRC office.

DDRC CORE VALUES:

  • We value diversity.
  • We believe individuals have the right to explore and fulfill their potential.
  • We recognize the importance of accountability and responsibility.
  • We promote an environment of respect, acceptance, accessibility, and interdependence.

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