Client Care Specialist

4 days ago

Williams Lake, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time

The Opportunity

We are seeking a bright and outgoing individual to join our team as an Auto Associate. As an Auto Associate, you will advise new and existing clients on how to best protect their assets when it comes to automobile insurance. You will build relationships and offer solutions using a diverse selection of insurance products while achieving performance targets.

What You Will Bring to Our Team

  • Easy going and down to have some fun
  • Ready to work hard and crush goals
  • Detail oriented and reliable
  • Thrives in a team environment
  • High school education or equivalent
  • Level 1 Insurance License is an asset, but not required

A Day in the Life

  • Build relationships with clients, colleagues and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more
  • Upsell and cross-sell other insurance products from our other departments
  • Administrative duties, such as, answering the phone, inventory restock

Why Choose HUB?

  • We value education and continuous learning, and we will assist you along your career development path
  • We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
  • We are a company where your contributions will make a difference

Our Vision and Mission

We are committed to protecting and supporting the aspirations of individuals, families and businesses. We empower our employees to learn, grow and make a difference in their communities.

Our Core Values

  • Entrepreneurship: We encourage innovation and educated risk-taking
  • Integrity: We do the right thing every time
  • Teamwork: We work together to maximize results
  • Accountability: We measure and take responsibility for outcomes
  • Service: We serve customers, communities and colleagues

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