Patient Care Coordinator
2 weeks ago
About the Role
The Social Worker works as a member of the interdisciplinary team to provide social work support and discharge planning services and expertise. The Social Worker provides in-depth psychosocial assessments and appropriate interventions for patients and their caregivers, including resource education, emotional support, counselling, case management, and advocacy, to maximize patient quality of life within their community.
Key Responsibilities
- Provide comprehensive social work support and discharge planning services to patients and their caregivers.
- Conduct in-depth psychosocial assessments to identify patient needs and develop appropriate interventions.
- Collaborate with the interprofessional healthcare team to coordinate comprehensive discharge plans for complex patients and their families.
- Develop and implement resource education, emotional support, counselling, case management, and advocacy strategies to maximize patient quality of life.
Requirements
- Masters' Degree in Social Work from an accredited university.
- Member in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), with no terms, conditions, or limitations.
- Minimum three years relevant social work/discharge planning experience within an acute care setting.
- Demonstrated ability to provide assessments and treatment planning, conflict resolution, and problem-solving for both inpatients and outpatients.
- Working knowledge of legislative acts, including the Mental Health Act, Long Term Care Homes Act, Retirement Homes Act, Child Youth and Family Services Act, Health Care Consent Act, and Substitute Decisions.
- Working knowledge and experience with transitions in care planning, relevant community resources, and system navigation.
- Demonstrated knowledge and skills in psychosocial assessment, conflict resolution, and creative problem-solving.
- Demonstrated capacity to work co-operatively and constructively with other team members and develop effective partnerships with community agencies.
- Demonstrated strong communication and interpersonal skills, with the ability to work collaboratively with patients/families, interprofessional team members, and other stakeholders.
- Demonstrated excellent organizational and coordination skills and the ability to prioritize multiple competing workload demands.
- Demonstrated excellent written and verbal communication skills.
- Demonstrated flexibility and ability to work under pressure in a fast-paced environment.
- Demonstrated flexibility to meet additional responsibilities as program demands.
- Demonstrated understanding and compliance with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Demonstrated commitment to providing an exceptional experience for staff and caregivers within a challenging and exciting healthcare environment.
- Models behavior that is aligned with the values of Southlake Regional Health Centre.
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