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Patient Care Specialist

2 months ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time
Job Summary

We are seeking a skilled Patient Services Partner to join our team at Southlake Regional Health Centre. As a Patient Services Partner, you will play a vital role in providing patient care to a specific group of patients under the supervision of Regulated Health Care Professionals.

Key Responsibilities
  • Provide physical assistance to patients as required, including assisting with lifts and transfers, ambulation, toileting, bathing, and personal hygiene functions under the direction of a Regulated Health Care Professional.
  • Assist with tray set-up and feeding of patients as directed by a Regulated Health Care Professional, including opening packages, making patients comfortable, and documenting food consumption.
  • Monitor at-risk patients by direct observation in or outside the patient room.
  • Document patient care activities in the Health Care Record.
Requirements
  • High school diploma required.
  • Successful completion of a Personal Support Worker/Developmental Service Worker program through a National Association of Community Career Colleges approved program, or successful completion of a minimum of the 1st year of a Nursing program.
  • Recent patient care experience preferred.
  • Demonstrates understanding of infection prevention and control practices.
  • Demonstrates conflict resolution skills.
  • Demonstrated problem assessment skills.
  • Demonstrated commitment to customer service and teamwork.
  • Demonstrated individual leadership skills.
  • Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting healthcare environment.
  • Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion.
  • Models behavior that is aligned with the values of Southlake Regional Health Centre.