Executive Event Manager
3 days ago
About the Role
We are seeking a highly skilled and experienced Senior Manager to join our team at Auberge du Pommier. As a key member of our operations team, you will be responsible for the day-to-day management of our venue, including staffing, cost controls, staff training, budgeting, and active floor management during events.
Key Responsibilities
- Communicate the vision to all team members and lead by example, reinforcing our company values and inspiring the team with your exciting vision for the future.
- Regularly monitor and achieve our points of technical service and points of detail.
- Build and maintain relationships with guests, team members, and management alike.
- Follow bar, beverage, and wine control procedures accurately.
- Show leadership in creating a culture that revolves around the experience and enjoyment of food, beverage, and service.
- Demonstrate high personal integrity, business ethics, and take every opportunity to promote the venue.
- Conduct recruitment and selection, training and development initiatives, as well as performance management and employee coaching.
- Use conflict/resolution and problem-solving skills.
- Assist with the tracking of sales, invoicing, and managing inventory.
- Conduct briefings with event service staff prior to each function.
- Schedule event staff to properly service events/functions.
- Ensure accuracy and timeliness of payroll records.
- Strive for maximum efficiency and continual improvement of staff productivity.
- Participate on the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed.
- Ensure the facility is well maintained, repaired, and spotless at all times.
- Build relationships with vendors and suppliers.
- Additional duties as assigned or required.
Onsite Expectations
- Client greeting and pre-event walk-through.
- Review timeline and key moments of the event with the client.
- Lead onsite FOH team for setup, execution, and tear-down of the event.
- Work directly with the culinary team to communicate last-minute details and conduct pre-event meeting to confirm timing and plan for the event.
- Expo all food from the kitchen during the event.
- Ensure set up is per floor plan and client changes.
- Liaise and grow relationships with clients and vendors.
Qualifications
- Post-secondary diploma/degree in Business or Hospitality.
- Minimum 2-3 years' experience managing a variety of events (inclusive of small, large, and high-profile functions).
- WSET Intermediate Wine Certificate or comparable an asset.
- Must possess superior verbal and written communication skills.
- Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work.
- Proficiency in all Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Strong business acumen.
- Team player.
About Auberge du Pommier
Auberge du Pommier is a leading hospitality company with a commitment to treating every employee with dignity and respect. We strive to be fair and just, creating working environments where our employees can be at their best.
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