Feed Delivery Operations Manager
3 weeks ago
About the Role
The International Air Transport Association is seeking a highly skilled Manager, User Feed Delivery to join our Business Intelligence Services team. As a key member of our team, you will be responsible for managing end-to-end feed delivery to DDS clients, encompassing contract implementation, feed configuration, and monitoring for ongoing and ad-hoc delivery.
Key Responsibilities
- Review contracts and ensure the compatibility of the feed layout and delivery requirements with the system capabilities.
- Contract implementation and feed configuration for standard and custom feed deliveries, and for both ongoing and ad-hoc feed deliveries.
- Monitor feed deliveries and work with the vendor and IATA iinet team to resolve any failures in feed generation and delivery to the clients.
- Handle users' queries on feed delivery and re-delivery, address data quality issues, identify the root causes, and work with the business team or the vendor to resolve them.
- Review the data from the different data sources, identify the root causes for discrepancies, and work with the different data providers on resolving them.
- Work with the vendor to identify new enhancements on feed development and delivery methods, and to resolve any flows and issues in the current implementation.
- Coordinate with IATA partners on feed deliveries and on user queries (whenever needed).
Requirements
- 5+ years' experience in solution design and architecture.
- Solid technical expertise in Cloud Computing, AWS infrastructure, and Database Management.
- Preferred knowledge in business intelligence and reporting (MS Power BI), integration, and systems architecture.
- Proven experience working closely with business owners and subject matter experts to document, design, develop, and deliver high-quality data and analytics solutions.
- Good interpersonal communication; the ability to communicate complex issues in a simple manner.
- Fluent reading, writing, and speaking abilities in English.
- Team player and strong sense of ownership.
- Ability to work under pressure with strict deadlines.
Travel Required
Yes
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