Delivery Operations Specialist
8 hours ago
At Fresh Prep, we're passionate about making a positive impact on our community through sustainable meal kit delivery. We're seeking a highly organized and detail-oriented Delivery Coordinator to join our team.
About the RoleThis is a bilingual (English/French) role that requires excellent communication skills and the ability to work independently. As a Delivery Coordinator, you will be responsible for ensuring smooth and efficient delivery functions, including creating delivery routes, communicating with drivers, and resolving customer issues.
Key Responsibilities- Coordinate delivery operations, including route planning and driver management
- Communicate with customers and drivers to resolve delivery issues
- Monitor delivery efficiency and make adjustments as needed
- Use Onfleet, our live dispatch application, to manage delivery operations
- Provide support to drivers and customers via phone and email
- Collaborate with the team to improve delivery processes and procedures
- College or university degree (preferred) or high school diploma and equivalent experience
- Excellent verbal and written communication skills in both English and French
- Ability to work independently and prioritize tasks effectively
- Strong organizational and problem-solving skills
- Proficiency in Google Suite, particularly spreadsheets, and Slack
- Availability to work a consistent Saturday to Wednesday or Sunday to Thursday schedule at 40 hours per week
- Competitive pay and bonuses
- Comprehensive health benefits after 90 days of successful employment
- Inclusive and fun workplace with a passionate team
We're an Equal Opportunity Employer and value diversity at our company. If you're a motivated and detail-oriented individual who is passionate about making a positive impact, we encourage you to apply.
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