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Logistics Support Specialist

3 months ago

Cambridge, Ontario, Canada Dover Corporation Full time

Company Overview

Dover Corporation is a leading global manufacturer with a diverse portfolio, generating over $7 billion in annual revenue. Our commitment to innovation spans across various sectors, providing advanced equipment, components, and support services. With a workforce of approximately 24,000 employees, we pride ourselves on our entrepreneurial spirit and operational flexibility, enabling us to meet the evolving needs of our customers.

Position Overview

The Logistics Support Specialist plays a crucial role in facilitating the operations of our Service Warehouse. This position encompasses a variety of responsibilities aimed at ensuring efficient warehouse management and customer service support.

Key Responsibilities

Warehouse Operations (70%)

  • Process and coordinate outgoing shipments and incoming deliveries.
  • Maintain optimal inventory levels by monitoring stock and placing orders as necessary.
  • Organize and manage the storage of products and customer orders.
  • Utilize computerized inventory management systems to track and update stock levels.
  • Source specialized components from suppliers to fulfill customer requirements.
  • Ensure the warehouse environment is clean, organized, and compliant with safety standards.
  • Assist in stocking Service Technicians' vehicles with necessary parts.
  • Handle returns and manage the return merchandise authorization process.
  • Occasionally perform local deliveries and pickups as needed.
  • Assemble basic components and pallets as required.
  • Support Service Technicians with inventory management and ordering systems.

Customer Interaction (30%)

  • Provide direct customer service through in-person interactions and phone inquiries.
  • Assist customers in identifying suitable parts for their specific needs.
  • Facilitate on-site purchases and coordinate ordering processes.
Safety Commitment
  • Adhere to safety protocols and standard operating procedures to maintain a secure working environment.
  • Strive for zero incidents by working safely and responsibly.
  • Understand and implement warehouse safety procedures, including the safe use of tools and equipment.
  • Operate machinery only after receiving proper training.
Qualifications
  • Minimum of one year of experience in a similar warehouse role is preferred.
  • High school diploma or equivalent is required.
Skills and Competencies
  • Strong verbal communication skills for effective interaction with customers and suppliers.
  • Attention to detail and accuracy in all tasks.
  • Ability to manage time effectively and handle multiple tasks simultaneously.
  • Familiarity with computerized systems and applications.
  • Team-oriented mindset with a willingness to assist in various areas.
  • Capability to operate a forklift safely.
  • Experience with hand and power tools in a safe manner.
Physical Requirements

This position involves working in a manufacturing and warehouse environment, which may be noisy and hot during certain conditions. The role requires physical stamina, including standing, moving products, and lifting items up to 50 lbs unassisted and 150 lbs with assistance. Concentration is essential when operating forklifts and power tools.

Work Arrangement: Onsite

Compensation: Salary is determined based on various job-related factors, including responsibilities, experience, education, location, and required skills.

All qualified candidates will receive equal consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected factors.

For individuals with disabilities requiring accommodations during the application process, please inform us of your needs. We are committed to providing alternative methods for applying as necessary.

Fraud Alert: Dover Corporation and its affiliates do not engage in recruitment practices that involve payment or personal information outside of our official hiring process. Please verify the authenticity of job offers by contacting us directly through our official channels.