Restaurant Operations Manager
4 weeks ago
The Restaurant Operations Manager is responsible for overseeing the daily activities of our fast food establishment, ensuring efficient service delivery and high customer satisfaction.
Educational Requirements- Completion of secondary (high) school graduation certificate is required.
- Assess and define the types of services to be provided and establish operational protocols.
- Manage financial transactions, including balancing cash and preparing financial reports.
- Conduct employee performance evaluations to foster growth and development.
- Ensure compliance with provincial/territorial liquor laws and regulations.
- Oversee inventory management and organization.
- Uphold health and safety standards within the workplace.
- Negotiate contracts with suppliers for food and necessary supplies.
- Engage with clients regarding catering services and facility usage.
- Contribute to the development and execution of marketing strategies.
- Lead and instruct team members effectively.
- Address and resolve customer inquiries and complaints.
- Deliver exceptional customer service.
- Coordinate and manage events as required.
- Plan, organize, direct, control, and assess daily operations.
Responsible for supervising a team of approximately 3-4 staff members.
Work Environment- Fast-paced work setting.
- Ability to work effectively under pressure.
- Minimum of 1 year to less than 2 years of relevant experience.
- Employment Duration: Permanent.
- Working Language: English.
- Work Hours: 30 to 40 hours per week.
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