Learning and Development Specialist, Technical Capabilities

2 months ago

Toronto, Ontario, Canada BDO Full time

About BDO

BDO is a professional services firm that prioritizes positive relationships with its people and clients. Our professionals provide exceptional service, offering advice and insight that clients can trust. We foster a work environment that values personal and professional growth, with a focus on delivering high-quality work.

Your Opportunity

We are seeking a Senior Learning Consultant, Technical Capabilities Expert to join our Learning & Development team. As a key member of our team, you will be responsible for:

  • Collaborating with National Technical Training teams and business leaders to understand their talent development objectives and provide insights and recommendations to support their goals.
  • Conducting performance consulting and needs analysis to identify gaps and propose effective solutions tailored to local and national levels, focusing on technical capabilities and compliance learning.
  • Supporting the alignment of technical skills learning curricula with our competency frameworks, ensuring that skilling programs meet strategic technical capability needs.
  • Facilitating communication and collaboration between Centers of Excellence, offices, and locations throughout the firm to leverage resources and expertise to enhance the effectiveness of technical learning initiatives.
  • Supporting the development of and upholding firm-wide learning standards, ensuring compliance with language, accessibility, effectiveness, and regulatory requirements, while promoting best practices to mitigate risks and achieve desired impacts.
  • Providing guidance and consultation to technical training teams on learning strategies, methodologies, technical bodies of knowledge, and best practices to enhance learning outcomes.
  • Developing and delivering learning resources, workshops, tools, and templates tailored to the specific needs of National Technical Training teams.
  • Implementing measurement on all learning interventions based on established key performance indicators (KPIs) and evaluation metrics to assess the impact on individual and organizational performance.

What We're Looking For

We're seeking a candidate with:

  • 5+ years of experience in performance consulting, preferably within a professional services firm in the consulting industry.
  • 5+ years of practical experience in instructional design of blended learning solutions.
  • A deep understanding of the modern learning professional and how it adds value to organizations.
  • Practical experience in implementing measurement strategies for programs of various levels of complexity and scope.
  • Practical experience developing learning solutions using design thinking methodology.
  • Strong group facilitation and presentation skills at all levels.
  • The ability to collaborate with others and manage a creative development process.
  • Exceptional interpersonal and communication skills (verbal, written, and presentation).
  • An excellent ability to build relationships and maintain trust with stakeholders.
  • A curious mindset, strong critical thinking, and sense-making skills to continuously drive innovation in our learning and development practices.
  • A focus on providing an exceptional client experience.
  • A learning mindset.

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