Diesel Engine Service Specialist

3 weeks ago

Kamloops, British Columbia, Canada Cummins Inc. Full time

POSITION SUMMARY

We are seeking a skilled Diesel Engine Service Specialist to contribute to our operations.

In this position, you will have the opportunity to make a significant impact through the following responsibilities:

· Execute repairs on engine systems within a service environment

· Conduct maintenance and repairs using diagnostic equipment

· Keep comprehensive records of serviced machinery

· Comply with Cummins Health, Safety & Environmental standards

· Engage in continuous training and certifications on both new and existing Cummins technologies

· Maintain personal tools in good working condition

REQUIRED QUALIFICATIONS

(Entry Level):

· Primarily focused on maintenance tasks or basic repairs and diagnostics

· Requires direct oversight and evaluation of work quality

(Intermediate Level):

· Capable of performing complex internal engine repairs

· Conducts engine overhauls with minimal supervision

(Advanced Level):

· Proficient in troubleshooting with limited or no diagnostic support

· Handles larger and more intricate engine rebuilds

· Provides mentorship to junior technicians, including technical guidance and documentation

COMPENSATION AND BENEFITS

Salary will be determined based on experience. Additional benefits may vary by location and can include options such as a Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a comprehensive range of personal and professional benefits.

At Cummins, we are dedicated to promoting diversity and equity in employment, striving to ensure our workforce reflects the diverse nature of society.

Our policy is to provide equal employment opportunities to all qualified individuals without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or any other status protected by law.

The selected candidate will undergo our Pre-Employment Background Screening process, which includes a Criminal Background Check.

SKILLS AND COMPETENCIES

Effective communication - Ability to convey clear information tailored to the needs of diverse audiences.

Complexity management - Skill in navigating complex and sometimes contradictory information to solve problems effectively.

Customer focus - Building robust relationships with customers and delivering solutions centered around their needs.

Talent development - Supporting individuals in achieving their career aspirations while aligning with organizational goals.

Self-improvement - Actively pursuing opportunities for growth and challenges through various development channels.

Service documentation - Accurately records customer, equipment, and technical information, ensuring proper documentation of service activities.

Technical escalation - Gathers product technical issue data and utilizes available resources to address issues efficiently.

Diagnostics application - Translates customer concerns into troubleshooting plans, utilizing guided workflows and specialized tools to diagnose and resolve issues.

Electronic service tool application - Identifies and employs the necessary hardware and software tools for service events.

Product repair and maintenance - Executes repairs and maintenance on mechanical and electrical products, ensuring quality and adherence to guidelines.

Engine systems interactions - Analyzes the interactions of various systems to accurately diagnose and repair issues.

Health and safety fundamentals - Promotes proactive health and safety practices to foster a safe workplace environment.

EDUCATION AND EXPERIENCE

Preferred: Apprentice Trained Engine Technician

Vocational diploma from a relevant technical institution

Valid local driving permit

This role may require compliance with licensing for export controls or sanctions regulations.

EXPERIENCE

Basic field service work experience

Intermediate knowledge of engine products

Customer service experience

Experience in mine site operations is considered an asset.

This position will adhere to all terms and conditions outlined in the IUOE CBA. Shift schedule: 5X2 or 4X3, Monday through Friday. Evening and weekend opportunities may be available.

Required: driver's abstract, motor vehicle history report, and Journeyperson Certificate.

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