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Generator Service Technician

2 months ago

Kamloops, British Columbia, Canada NOV Inc Full time
Job Summary

The Generator Service Technician in Valleyview, AB is primarily responsible for maintaining, servicing, and repairing diesel and natural gas engine-generator sets in various locations across Alberta and British Columbia.

Key Responsibilities
  • Troubleshoot, repair, and maintain engines used in prime and standby power equipment such as electric generators and industrial machinery.
  • Responsible for the mechanical and electrical troubleshooting of controls and accessories such as batteries, battery chargers, heaters, motors, and pumps, and all other components in a diesel generator.
  • Perform preventive maintenance on power generation equipment.
  • Identify additional repairs needed such as replacing belts, hoses, batteries, fan hubs, etc.
  • Diagnose problems using laptop computer and software and process required paperwork in a timely manner.
  • Communicate repairs to both the customer and managers in a timely manner.
  • Responsible for parts inventory, maintenance, and cleanliness of service truck.
  • Maintain a library or database of service-related literature or information.
  • Responsible for tracking time and expenses daily.
  • Maintain vehicle maintenance, mileage logs, and records.
  • Keep accurate logbooks and work within hours of service guidelines.
  • Answer appropriate customer inquiries satisfactorily and request help in locating proper information as necessary to resolve issues.
  • Adhere to company policies, procedures, and directions regarding standards of workplace behavior in completing job duties and assignments.
  • Flexibility to work in a 7/24 environment, frequent travel required, and be on-call on a rotational basis.
  • Other duties as assigned.
Competencies Required
  • Excellent communication and customer service skills (verbal and written).
  • Must be able to respond to emergency calls as required.
  • Ability to follow instruction, work well with direct supervision, and apply knowledge from past jobs to future work.
Qualification Requirements
  • A high regard for safety policy and procedure.
  • Experience with maintenance and a working knowledge of diesel engines, specific generator experience with basic electrical understanding would be preferred.
  • Ability to learn relays, digital/analog inputs-outputs, and PLC's.
  • Ability to trouble-shoot problems with generators, automatic transfer switches, and switchgear would be an asset.
  • Require a minimum of 2-3 years' work experience in industrial mechanical-electrical troubleshooting and/or repairs of power generation, alternators, and control systems.
  • Class 3 or 1 operator's license with good defensive driving skills.
Technical Requirements
  • Required to maintain training in WHMIS, TDG, H2S, and Defensive Driving.
  • Log book training.