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Generator Service Technician

2 months ago

Kamloops, British Columbia, Canada NOV Inc Full time

Job Summary:

The Generator Service Technician at NOV Inc. is a critical role that requires a high level of technical expertise and attention to detail. As a key member of our team, you will be responsible for maintaining, servicing, and repairing diesel and natural gas engine-generator sets in various locations across Alberta and British Columbia.

Key Responsibilities:

  • Troubleshoot and repair engines used in prime and standby power equipment, including electric generators and industrial machinery.
  • Perform mechanical and electrical troubleshooting of controls and accessories, such as batteries, battery chargers, heaters, motors, and pumps.
  • Conduct preventive maintenance on power generation equipment to ensure optimal performance and efficiency.
  • Identify additional repairs needed, such as replacing belts, hoses, batteries, fan hubs, etc.
  • Diagnose problems using laptop computer and software, and process required paperwork in a timely manner.
  • Communicate repairs to customers and managers in a timely and professional manner.
  • Manage parts inventory, maintenance, and cleanliness of service trucks.
  • Maintain a library or database of service-related literature or information.
  • Track time and expenses daily, and maintain accurate logbooks and work within hours of service guidelines.
  • Provide excellent customer service, answering inquiries satisfactorily and requesting help as necessary to resolve issues.
  • Adhere to company policies, procedures, and directions regarding standards of workplace behavior in completing job duties and assignments.
  • Flexibility to work in a 7/24 environment, with frequent travel required and on-call rotation.

Requirements:

  • Excellent communication and customer service skills (verbal and written).
  • Ability to respond to emergency calls as required.
  • Ability to follow instruction, work well with direct supervision, and apply knowledge from past jobs to future work.
  • A high regard for safety policy and procedure.
  • Experience with maintenance and a working knowledge of diesel engines, specific generator experience with basic electrical understanding preferred.
  • Ability to learn relays, digital/analog inputs-outputs, and PLC's.
  • Ability to trouble-shoot problems with generators, automatic transfer switches, and switchgear an asset.
  • Minimum of 2-3 years' work experience in industrial mechanical-electrical troubleshooting and/or repairs of power generation, alternators, and control systems.
  • Class 3 or 1 operator's license with good defensive driving skills.

Technical Requirements:

  • Required to maintain training in WHMIS, TDG, H2S, and Defensive Driving.
  • Log book training.