Registration/booking Clerk, Ambulatory Clinic
5 days ago
Job Title: Registration/Booking Clerk, Ambulatory Clinic
Location: BC Children's Hospital, Vancouver, BC
About the Role:
This is an exciting opportunity to join our team as a Registration/Booking Clerk, Ambulatory Clinic at BC Children's Hospital. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.
Key Responsibilities:
- Utilize a computerized scheduling system to schedule and book patient appointments and follow-up appointments, ensuring that all necessary information is accurate and up-to-date.
- Receive and register patients upon arrival, ensuring that all necessary information is complete and accurate.
- Perform receptionist and other clerical duties, including answering telephones, responding to inquiries, and greeting patients and families.
- Assemble and maintain client charts, utilizing appropriate forms and layout in accordance with established procedures.
- Schedule new referrals based on established criteria, working with physicians, clinic nurses, and other allied health professionals to ensure accurate and timely scheduling.
- Perform referral functions, including gathering additional/missing information, performing data entry, and receiving and processing related paperwork.
Requirements:
- Completion of Grade 12.
- Two (2) years' recent experience in a similar role, or an equivalent combination of education, training, and experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Knowledge of medical terminology and computerized scheduling systems.
About Us:
BC Children's Hospital is a world-renowned pediatric hospital that provides care for the most seriously ill or injured children and youth from across British Columbia. Our team is dedicated to providing exceptional patient care and support to our patients and families.
Why Join Our Team:
- Opportunity to work in a dynamic and fast-paced environment.
- Chance to make a meaningful difference in the lives of our patients and families.
- Competitive compensation and benefits package.
- Opportunities for professional development and growth.
How to Apply:
Please submit your application, including your resume and cover letter, to our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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