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Library Coordinator

2 months ago


Toronto, Ontario, Canada York University Full time
Job Summary

The Reference, Circulation and Programs Coordinator plays a vital role in supporting the Manager, Library Student Engagement, by overseeing the day-to-day operations of the Circulation and Reference Services area at Markham Library.

Key Responsibilities
  • Coordinate the activities of the Markham Library's circulation and reference services, ensuring seamless delivery of excellent customer service to library users.
  • Liaise with other Markham Library staff, CCSD coordinators, supervisors, and managers to address operational needs and facilitate collaboration.
  • Collaborate with the Experiential Education Librarian to coordinate the experiential education program for students in the Markham Library.
  • Provide backup support for other Markham library coordinators as required.
Requirements
  • Two years' experience in providing front-line public service in a high-volume area, with some library public service and/or academic research experience preferred.
  • Ability to maintain accurate records, work with data, and compile reports.
  • Excellent customer service skills, with the ability to answer general and arts-related enquiries clearly and concisely.
  • Knowledge of User Experience (UX) and Experiential Education principles.
  • Ability to troubleshoot and demonstrate basic use of non-specialized digital equipment.
  • Effective interpersonal and communication skills, with the ability to work independently and as part of a team.
Preferred Qualifications
  • Intermediate level MS Office Word, Excel, and PowerPoint skills for preparing documents, spreadsheets, and presentations.
  • Knowledge and experience in using Web applications to create and maintain web pages.
Working at York University

York University is a leading institution of higher learning, committed to fostering a diverse and inclusive community. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, collaborating with colleagues from diverse backgrounds and disciplines.