Library Technician, Circulation

4 weeks ago


Toronto, Ontario, Canada OCAD University Full time
Job Title: Library Technician, Circulation & Access Services

OCAD University is seeking a highly skilled and detail-oriented Library Technician to join our team in the Circulation and Access Services department.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service to students, faculty, and staff, while maintaining the highest level of accuracy and attention to detail in their work.

Key Responsibilities:
  • Provide circulation services using OMNI/Primo and Alma library systems, including creating/maintaining membership records, processing fines, handling courier materials, and processing check-outs, renewals, and returns.
  • Provide general information services related to the library's spaces, collections, website, catalogue, and other resources.
  • Participate in the creation of engaging displays and social media initiatives.
  • Provide day-to-day oversight and assignment of tasks to student monitors, as required.
  • Work with the Library Services team to create and maintain a welcoming environment.
  • Work scheduled shifts (e.g. afternoons, evenings, weekends) at the Dorothy H. Hoover Library and Library Learning Zone service desks for extended periods of time as scheduled based on service needs.
E-Reserves & Interlibrary Loan Support:
  • Provide support for e-reserves, interlibrary loan and document delivery services, in collaboration with other Library staff.
  • Develop and update procedures for all scanning services in consultation with other Library staff.
  • Scan and process e-reserve texts, archival and special collections, and other texts as required; optimize and edit texts using Adobe Acrobat and/or ABBYY Fine Reader.
Other:
  • Collect and maintain data and statistics related to position and duties.
  • Assist in the coordination and handling of library materials; may be required to lift and/or move objects of up to 5-15kgs, with the assistance of a book cart if required.
  • Assist the Assistant University Librarian in related tasks that contribute to the successful operation of Library Services.
Qualifications:
  • Library Technician diploma with one (1) year of related work experience or equivalent.
  • Exceptional customer service, interpersonal, and communication skills.
  • Strong computer skills, with a working knowledge of the Alma, Primo, Microsoft Excel, and Adobe Acrobat.
  • Experience with electronic reserves systems and relevant OCR software an asset.
  • A general knowledge of art and design.
  • Demonstrated accuracy, attention to detail, and problem-solving skills.
  • Able to work independently and as part of a team.
  • Willing and able to work evening and weekend shifts as required.
  • Demonstrated commitment to the principles of equity and diversity and experience promoting a respectful work and learning environment for students, staff and faculty.
Compensation:

OPSEU Unit I, Appendix A, Grade A2; $42,729.45 to $58,762.95 per annum.

Hours of Work:

Monday to Friday, for a total of 35 hours per week.



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