Library Technician, Circulation and Access Services Specialist
3 weeks ago
Job Summary:
The Library Technician, Circulation and Access Services role is responsible for providing circulation and access services at OCAD University. This position involves working with the Alma and Primo library systems, creating and maintaining membership records, processing fines, and handling courier materials.
Key Responsibilities:
- Provide circulation services, including check-outs, renewals, and returns, using OMNI/Primo and Alma library systems.
- Offer general information services related to the library's spaces, collections, website, catalogue, and other resources.
- Participate in the creation of engaging displays and social media initiatives.
- Supervise student monitors and work with the Library Services team to maintain a welcoming environment.
- Work scheduled shifts at the Dorothy H. Hoover Library and Library Learning Zone service desks.
E-Reserves and Interlibrary Loan Support:
- Provide support for e-reserves, interlibrary loan, and document delivery services in collaboration with other Library staff.
- Develop and update procedures for scanning services in consultation with other Library staff.
- Scan and process e-reserve texts, archival and special collections, and other texts as required.
Other Responsibilities:
- Collect and maintain data and statistics related to the position and duties.
- Assist in the coordination and handling of library materials, including lifting and moving objects up to 5-15kgs.
- Support the Assistant University Librarian in related tasks that contribute to the successful operation of Library Services.
Qualifications:
- Library Technician diploma with one year of related work experience or equivalent.
- Exceptional customer service, interpersonal, and communication skills.
- Strong computer skills, with a working knowledge of Alma, Primo, Microsoft Excel, and Adobe Acrobat.
- Experience with electronic reserves systems and relevant OCR software an asset.
- A general knowledge of art and design.
- Demonstrated accuracy, attention to detail, and problem-solving skills.
- Able to work independently and as part of a team.
- Willing and able to work evening and weekend shifts as required.
- Demonstrated commitment to the principles of equity and diversity and experience promoting a respectful work and learning environment for students, staff, and faculty.
Compensation and Hours of Work:
OPSEU Unit I, Appendix A, Grade A2; $42,729.45 to $58,762.95 per annum. Monday to Friday, for a total of 35 hours per week.
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