Senior Site Reliability Engineer

1 month ago

Montreal, Quebec, Canada Lightspeed Full time

About the Role: We are seeking a highly skilled Staff Site Reliability Engineer to enhance our operations at Lightspeed. This position is pivotal in developing software solutions that empower merchants to expand their business effectively and profitably. You will play a crucial role in managing essential aspects such as cloud infrastructure, reliability, incident management, data analytics, and operational efficiency.

Key Responsibilities:

  • Collaborate with development teams to equip them with tools and methodologies for monitoring software performance in production, establishing and tracking reliability metrics (SLI, SLO), and overseeing error budgets.
  • Architect, develop, and sustain resilient infrastructure utilizing Google Cloud Platform (GCP) and cloud-native technologies like GKE, Cloud SQL, and BigQuery.
  • Design and manage CI/CD pipelines to streamline deployment and release processes using technologies such as GitLab, GitHub, Helm, and Terraform.
  • Lead incident management efforts and perform post-incident reviews to mitigate future disruptions.
  • Guide junior SREs and developers, sharing best practices in cloud architecture, data handling, and software engineering.
  • Conduct performance evaluations of systems and implement improvements to enhance reliability and throughput.
  • Work with cross-functional teams to identify, design, and execute internal process enhancements in a cost-effective manner.
  • Create and develop robust, scalable, and highly available systems.
  • Apply software engineering principles to enhance the reliability of our software and expedite software delivery.
  • Oversee infrastructure modifications through Infrastructure as Code (IaC) methodologies.
  • Participate in the on-call rotation as needed.
  • Stay abreast of industry trends and emerging technologies, advocating for the integration of new practices that elevate product quality and team efficiency.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
  • 7-9 years of experience in site reliability engineering, systems administration, or software engineering.
  • Expertise in container orchestration, particularly with Kubernetes.
  • Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra, Redis).
  • Comprehensive understanding of network protocols and IP networking, along with experience in network troubleshooting.
  • Proficiency in programming languages such as Java, Python, or Go.
  • Demonstrated experience managing large-scale cloud infrastructure, particularly in environments like Google Cloud, AWS, or Azure.
  • Familiarity with monitoring tools (e.g., Prometheus, Grafana, Datadog) and logging solutions (e.g., ELK stack).
  • Strong grasp of security best practices.
  • Exceptional problem-solving abilities and the capacity to work under pressure to resolve complex issues.
  • Excellent communication skills for effective collaboration with diverse teams.
  • Proven leadership capabilities, with the ability to guide projects and influence engineering decisions across the organization.

Benefits:

  • Flexible working environment.
  • Career advancement opportunities in a rapidly growing company.
  • Collaborative team atmosphere that encourages personal impact.

Lightspeed is committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences.

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