Senior Site Reliability Engineer

1 month ago

Montreal, Quebec, Canada Lightspeed Full time

Position Overview: We are seeking a Senior Site Reliability Engineer to enhance our team at Lightspeed. Our company develops innovative software solutions that empower merchants to expand their business and increase profitability. In this role, you will be instrumental in managing critical aspects such as cloud infrastructure, reliability, incident management, data analytics, and operational efficiency.

Key Responsibilities:

  • Collaborate with development teams to equip them with essential tools and methodologies for monitoring software performance in production, establishing and tracking reliability metrics (SLI, SLO), and overseeing error budgets.
  • Architect, construct, and sustain resilient infrastructure utilizing Google Cloud Platform (GCP) and cloud-native technologies like GKE, Cloud SQL, and BigQuery.
  • Design and oversee CI/CD pipelines to streamline deployment and release processes employing various technologies (GitLab, GitHub, Helm, Terraform).
  • Lead the incident management process and perform post-incident reviews to mitigate future disruptions.
  • Guide junior SREs and developers, sharing best practices in cloud architecture, data management, and software engineering.
  • Conduct performance assessments and implement enhancements to boost system reliability and efficiency.
  • Work with cross-functional teams to identify, design, and execute internal process improvements in a cost-effective manner.
  • Create and maintain robust, scalable, and highly available systems.
  • Develop platform solutions and apply software engineering principles to enhance software reliability and expedite delivery.
  • Manage infrastructure changes through Infrastructure as Code (IaC) methodologies.
  • Participate in the on-call rotation as needed.
  • Stay informed about industry trends and emerging technologies, advocating for the adoption of innovations that enhance product quality and team productivity.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
  • 7-9 years of experience in site reliability engineering, systems administration, or software engineering.
  • Expertise in container orchestration platforms, particularly Kubernetes.
  • Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra, Redis).
  • In-depth understanding of network protocols and IP networking, with experience in network troubleshooting.
  • Proficiency in programming languages such as Java, Python, or Go.
  • Demonstrated experience managing large-scale infrastructure in cloud environments like Google Cloud, AWS, or Azure.
  • Familiarity with monitoring tools (e.g., Prometheus, Grafana, Datadog) and logging solutions (e.g., ELK stack).
  • Strong grasp of security best practices.
  • Exceptional problem-solving abilities and the capacity to work under pressure to resolve complex issues.
  • Excellent communication skills for effective collaboration with cross-functional teams.
  • Strong leadership capabilities, with the ability to lead projects and influence engineering decisions across the organization.

Benefits:

  • Flexible work environment.
  • Career advancement opportunities in a growing company.
  • Contribute to a team that values growth and impact.

Lightspeed is committed to fostering an inclusive and barrier-free workplace. We welcome applications from individuals with diverse backgrounds and experiences.

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