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Eye Care Advisor

2 months ago

Huntsville, Ontario, Canada EssilorLuxottica Group Full time
About the Role

We are seeking a highly motivated and customer-focused Eye Care Advisor to join our team at Pearle Vision, a leading provider of eye care services. As an Eye Care Advisor, you will play a critical role in delivering exceptional patient service and ensuring that all patients receive the highest quality of care.

Key Responsibilities
  • Customer Service: Greet customers promptly and provide exceptional service to ensure a positive experience.
  • Appointment Scheduling: Schedule patient appointments efficiently and effectively.
  • Product Knowledge: Demonstrate a strong understanding of our products and services, including lenses and frames.
  • Sales and Consultation: Assist customers in selecting the best products for their needs and provide guidance on product features and benefits.
  • Clinical Support: Provide clinical support to our optometrists as needed, including pre-examination testing and contact lens inventory management.
Requirements
  • Education: High school graduate or equivalent experience.
  • Communication Skills: Strong communication and listening skills to effectively interact with customers and colleagues.
  • Math Skills: Basic math skills, including addition, subtraction, multiplication, and division.
  • Sales Experience: Previous sales experience, preferably in a retail or optical environment.
About Us

EssilorLuxottica Group is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our mission is to improve lives by improving sight. We are committed to delivering exceptional customer service and providing a positive work environment for our employees.