IT Infrastructure Specialist
11 hours ago
About the Role
We are seeking a skilled IT Infrastructure Specialist to join our team at Hemmersbach. As a key member of our technical support team, you will be responsible for providing day-to-day local and remote desktop support to our clients.
Your Key Responsibilities
- Provide technical support for hardware, software, and application issues
- Troubleshoot and document steps performed to resolve challenges
- Handle inbound calls and answer questions from clients
- Operate and maintain IT infrastructure, including printers and other equipment
- Support the Tech Bar and IT Solution Centre
- Provide audio and video support
- Manage stock and assets
- Support shipping, disposal, and data wiping services
About Hemmersbach
Hemmersbach is a leading provider of IT infrastructure services, operating in over 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry and are committed to making a positive impact on the world. 20% of our profits go towards our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family, making us The Social Purpose IT Company.
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