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Infrastructure Specialist

2 months ago


St John's, Newfoundland and Labrador, Canada Quorum Information Technologies Inc Full time
About the Role

We are seeking a highly skilled Infrastructure Specialist to join our team at Quorum Information Technologies Inc. As a key member of our DevOps group, you will play a pivotal role in shaping the culture and driving results. Your technical expertise, process optimization, and collaboration with development teams will drive efficiency, reliability, and innovation across our industry-leading dealership software solutions.

Key Responsibilities
  • Maintain Production Infrastructure and Provide Escalation Support: Ensure the stability and reliability of production systems, and provide timely escalation support for any production issues that arise.
  • Technical Problem Solving: Identify and address technical challenges as they arise, and implement solutions to prevent future issues.
  • Cybersecurity Measures: Continuously assess vulnerabilities and deploy cybersecurity measures to protect systems, and ensure compliance with industry standards.
  • Collaborate with Software Development Teams: Work closely with development teams to improve the reliability and performance of our application infrastructure environments, and implement tools for testing and analysis.
  • Testing and Automation: Implement various testing and automation methods, and set up the necessary IT infrastructure to support these methods.
  • Monitoring, Optimization and Automation: Monitor production environment, identify opportunities for improvement, and encourage and build automated processes to enhance efficiency.
  • Project Planning and Management: Plan and execute projects related to infrastructure, and be involved in project management decisions.
  • Mentorship and Guidance: Mentor and guide other team members across the organization, and provide technical support and training to internal teams.
Requirements
  • Infrastructure Provisioning and Management: Design, build, and maintain a secure, robust, and scalable Windows infrastructure for Azure Virtual Desktop and on-premises environments.
  • Security and Compliance: Develop, implement, and enforce security best practices within the on-premises and Azure environment, and ensure compliance with industry standards.
  • Monitoring: Monitor system performance, conduct regular system audits, and provide optimization recommendations, and implement centralized monitoring and logging.
  • Support and Training: Provide technical support and training to internal teams, ensuring their ability to effectively support the Azure Virtual Desktop and on-premises environments.
  • Documentation and Technical Communication: Write clear documentation, tutorials, and technical presentations for various stakeholders, and communicate technical information to non-technical teams.
What We Offer
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A comprehensive training program
  • A recognition and reward program