Customer Experience Specialist

1 week ago


Ottawa, Ontario, Canada Moxies Full time
About Moxies

Moxies is a dynamic and rapidly expanding restaurant company that prides itself on delivering exceptional customer experiences. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth and career advancement.

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Host. As a Host, you will be the first point of contact for our guests and will play a critical role in setting the tone for their dining experience.

Key Responsibilities
  • Provide a world-class impression on each and every guest, ensuring a warm and welcoming atmosphere from the moment they arrive.
  • Support your team in any way possible, ensuring seamless communication and collaboration to deliver exceptional customer experiences.
  • Maintain a clean and organized restaurant, adhering to high standards of cleanliness and presentation.
  • Lead the front door, ensuring prompt and friendly greeting and seating of each guest.
  • Be a part of welcoming and training new team members, promoting a culture of excellence and teamwork.
Requirements
  • Energetic and positive attitude, with a passion for delivering exceptional customer experiences.
  • Ability to remain highly organized and focused, even in fast-paced environments.
  • Team-oriented and collaborative, with a willingness to support colleagues and contribute to a positive team culture.
  • Strong work ethic and commitment to delivering high-quality results.
  • Dependable and flexible, with a willingness to adapt to changing circumstances and priorities.
  • Committed to continuous improvement and professional development.
Opportunities
  • Gain valuable experience in time management and communication, working in a fast-paced and dynamic environment.
  • Expand your network with new connections and build relationships with colleagues and guests.
  • Advance your people skills and develop your ability to work effectively with diverse groups and individuals.
  • Grow your career in a rapidly expanding company, with opportunities for advancement and professional development.
  • Learn about opportunities for taking part in new restaurant openings across Canada and the USA.


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