Hotel Front Desk Supervisor

3 weeks ago


Elora, Ontario, Canada The Village Inn-Elora Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at The Village Inn-Elora. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities
  • Co-ordination and Scheduling

Coordinate activities with other work units or departments to ensure efficient operation of the hotel.

Work Scheduling and Procedures

Establish and maintain work schedules and procedures to ensure effective use of resources.

Reporting and Record-Keeping

Prepare and submit accurate and timely reports to management.

Staff Management

Co-ordinate, assign, and review work to ensure tasks are completed to a high standard.

Training and Development

Hire and train staff in job duties, safety procedures, and company policies.

Equipment Maintenance

Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.

Supply Chain Management

Requisition materials and supplies as needed.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

Experience is an asset.

Personal Qualities

Organized, team player, and attention to detail.

Work Conditions

Overtime required.

Work Language

English.

Work Hours

30 hours per week.



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