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Hotel Front Desk Supervisor

2 months ago


Elora, Ontario, Canada The Village Inn-Elora Full time
Job Title: Hotel Front Desk Supervisor

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at The Village Inn-Elora. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.

Key Responsibilities:
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure smooth hotel operations.
  • Work Schedules and Procedures: Establish and maintain work schedules and procedures to ensure efficient front desk operations.
  • Reporting and Record-Keeping: Prepare and submit reports to management on a regular basis.
  • Staff Management: Hire, train, and supervise front desk staff to ensure excellent customer service delivery.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, and machinery to ensure business continuity.
  • Supply Management: Requisition materials and supplies as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: Fluency in English.
  • Work Hours: 30 hours per week.

We offer a dynamic and supportive work environment, and we are committed to providing our employees with opportunities for growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.