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Hotel Front Desk Supervisor

2 months ago


Elora, Ontario, Canada The Village Inn-Elora Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at The Village Inn-Elora. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure efficient operations
  • Establish and maintain work schedules and procedures to meet business needs
  • Prepare and submit reports to management on a regular basis
  • Coordinate, assign, and review work to ensure tasks are completed to a high standard
  • Recruit, train, and develop staff in job duties, safety procedures, and company policies
  • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
  • Procure materials and supplies as needed
Requirements
  • Secondary (high) school graduation certificate
  • Experience an asset
  • Strong organizational and communication skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
Working Conditions
  • 30 hours per week
  • Permanent position
  • English language required