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    Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time

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  • Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time

    Job SummaryWe are seeking a highly organized and customer-focused Spa Receptionist to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.Key ResponsibilitiesCustomer...

Spa Receptionist

2 months ago


Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time
About the Role

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Greet clients and provide a warm welcome, ensuring a positive first impression of our spa.
  • Appointment Management: Schedule and confirm appointments, manage client records, and maintain accurate waitlists.
  • Front Desk Operations: Handle client inquiries, respond to phone calls, and provide basic information about our services and policies.
  • Administrative Tasks: Perform clerical duties, such as filing, sorting, and distributing mail, as well as maintaining accurate records and logs.
  • Communication: Relay information to clients and staff, and ensure effective communication throughout the spa.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a customer-facing role, preferably in a spa or wellness environment.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and strong attention to detail.
What We Offer

As a Spa Receptionist at Hand and Stone Massage and Facial Spa, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and ensuring a positive experience for our clients.