Spa Receptionist

3 weeks ago


Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time
Job Title: Spa Receptionist

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Manage appointments, scheduling, and client records, ensuring accuracy and efficiency.
  • Process payments, handle client inquiries, and resolve any issues that may arise.
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for clients.
  • Collaborate with spa staff to ensure seamless communication and service delivery.
Requirements:
  • 2 years of experience in a customer-facing role, preferably in a spa or wellness environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and staff.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks.
  • Proficiency in MS Office and electronic scheduling software.
  • Ability to work independently and as part of a team, with a positive and flexible attitude.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to be part of a team that is passionate about delivering exceptional customer service and making a difference in our clients' lives.

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