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Student Support Counsellor

3 months ago

Fredericton, Canada New Brunswick Community College Full time

About New Brunswick Community College (NBCC): NBCC is dedicated to enhancing lives and communities through education. We are currently looking for a skilled and motivated individual to fill the role of Counsellor (Counsellor II). At NBCC, you will be an integral part of a team that values learning excellence and contributes to social and economic progress.

Position Type: Casual until February 2025

Location: Fredericton

Compensation: $35.32 to $42.69 per hour.

Qualifications:

  • A degree in social sciences or a related field, complemented by relevant work experience.
  • Must be registered in good standing with a recognized professional organization.
  • Experience should include direct individual support through career and personal counselling, along with a comprehensive background in administering support services for personal and career development.
  • Proven experience in conducting support workshops and training, collaborating effectively with teams to foster individual or group success.

Technical Skills:

  • Proficient in Microsoft Office Suite.

Professional Skills:

  • Highly adaptable with strong interpersonal and communication abilities, capable of building effective relationships across the organization.
  • Ability to uphold a high level of professionalism and confidentiality.
  • Strong problem-solving skills, analytical thinking, and innovative mindset.
  • Self-driven, service-oriented, and results-focused.
  • Ability to thrive under pressure in a dynamic environment.
  • Demonstrated capability to work both independently and collaboratively within a team.
  • A commitment to continuous learning and professional growth.
  • Excellent verbal and written communication skills in English.

Preferred Qualifications:

  • A minimum of three years of relevant and recent work experience.
  • Experience in a post-secondary educational setting.

Responsibilities:

As a member of the Student Services Department and reporting to the Head of Counselling Services, the Counsellor will provide short-term career and personal counselling to students, ensuring that the College meets or exceeds its objectives for student success and retention. This will involve supporting students in their career and educational journeys, fostering resilience, and connecting them with community and provincial resources.

Key Responsibilities Include:

  • Guide students through the career planning process via individual counselling, workshops, resource development, and other services.
  • Administer and interpret career and wellbeing assessment tools.
  • Offer short-term personal counselling to students, ensuring timely referrals to community agencies and services.
  • Participate as a key member of the College's emergency preparedness, threat assessment, and crisis response teams, providing consultation, triage, and referrals.
  • Promote counselling services through the design, delivery, and evaluation of workshops, lectures, and presentations that foster wellbeing and resilience.
  • Develop transition and wellbeing resources for students and establish networks with community and provincial agencies.
  • Facilitate connections to campus and community resources for students in crisis.
  • Establish and lead student mentor peer groups and train peer coaches to provide additional support.
  • Provide resources to support diversity, equity, and inclusion initiatives within the College.

This position is part of a unionized environment, with employment terms governed by the NBUPPE - Administrative and Program Support Services, Education Consultation and Development, and Information Technology Collective Agreement.

All applicants must be eligible to work in Canada at the time of application. This competition may also be utilized to fill future vacancies at the same level.

NBCC is committed to flexibility in its operations and the wellbeing of its employees, considering reasonable requests for alternative work arrangements to meet the evolving needs of the College and its students.

We promote an equal opportunity work environment.

Interested candidates are encouraged to submit a detailed application, including a resume, online.