Senior Revenue Manager
4 weeks ago
Four Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to excellence and a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the RoleWe are seeking a highly skilled Senior Revenue Manager to join our team. As a key member of our revenue management team, you will be responsible for driving revenue growth and optimizing hotel performance. Your expertise will be instrumental in developing and implementing effective revenue management strategies, analyzing business data, and providing actionable insights to drive business decisions.
Key Responsibilities- Create annual budgets and monthly forecasts for room occupancy, ADR, and revenue
- Interpret business analytics to inform revenue management strategies and drive business growth
- Develop and implement revenue management plans to optimize hotel performance
- Manage inventory through all distribution channels for optimal availability
- Lead optimal pricing strategy and analysis, engaging 3rd party expertise when necessary
- Build consensus within the revenue strategy team to drive new initiatives forward
- Present weekly revenue strategy and forecast meetings to stakeholders
- Drive total revenue management business analytics and opportunities, partnering with operations to implement new initiatives and measure results
- Engage with OTA market managers, corporate marketing, agencies, and vendors on campaign management opportunities
- Take ownership of merchandising strategies, including web featured package display, online upsell descriptions, GDS sequence, OTA placement, and store participation
- Business owner of Opera, BI tools, IDeaS G3 revenue management system, and future RM systems for catering, F&B, etc.
- Degree in Revenue Management, Hotel/Lodging Management, or Business Administration
- 5 years of experience working in revenue management and/or hotel operations
- Multiple hotel revenue management experience preferred
- Experience and strong knowledge of spreadsheets, pivot tables, and database use
- MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS experience preferred
- Excellent communication and presentation skills, with the ability to dynamically articulate and visually display data/strategies to various audiences
- Ability to condense complex data into meaningful strategy
- Strong time management skills and capacity to handle multiple tasks simultaneously
- Ability to present contrarian viewpoints and gain consensus through business analytics
- Excellent analytical, organizational, and problem-solving skills
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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