Database Officer

2 weeks ago

Toronto, Ontario, Canada Children's Aid Foundation of Canada Full time $53,000 - $65,000
About the Position

The Children's Aid Foundation of Canada is seeking a highly skilled and detail-oriented Database Officer to join our Finance and Database Team. As a key member of our team, you will play a critical role in maintaining the integrity and functionality of our fundraising database, Raiser's Edge NXT.

Key Responsibilities
  • Ensure data integrity and accuracy in the Raiser's Edge NXT database, including data analytics, reporting, and data flow to other critical systems.
  • Update, maintain, and manage Raiser's Edge by accurately inputting donor information and processing all donations received through various giving mechanisms.
  • Prepare tax receipts, thank you letters, pledge reminders, and business acknowledgments in accordance with Foundation policies and CRA requirements.
  • Provide special handling and follow-up of non-routine donations, including in-kind gifts, credit card donations, and special letters.
  • Generate reports, including creating queries and exports using Raiser's Edge, to support fundraising efforts and data-driven decision-making.
  • Work with the Coordinator, Development Support to develop specific profiles and reports for fundraising meetings and calls.
  • Maintain data integrity and reliability by conducting regular data audits to identify and rectify discrepancies.
  • Ensure requests from donors and prospects are addressed quickly and accurately, and all pertinent information is recorded.
  • Create and maintain user-friendly reports and dashboards using Raiser's Edge NXT and Excel to facilitate data-driven decision-making.
  • Organize and participate in training sessions to enhance team members' data-related skills and knowledge.
  • Communicate effectively with colleagues to gather necessary information and resolve data-related queries.
  • Assist the Senior Manager, Database with other administrative tasks and projects as needed to contribute to the overall success of fundraising initiatives.
Requirements
  • A minimum of 2 years' experience in database administration and data entry, using Blackbaud products, including Raiser's Edge 7 or Raiser's Edge NXT.
  • bCRE-Pro Blackbaud Certification in Raiser's Edge is an asset.
  • Advanced data entry, maintenance, and database administration skills, including global changes, importing, mail segmenting.
  • Experience using online donation platforms, specifically Engaging Networks, is preferred.
  • Familiarity with import tools in Raiser's Edge, specifically JMG Software, is an asset.
  • Experience using 3rd party payment portals like iATS, Benevity, and United Way, is an asset.
  • Strong knowledge of CRA tax receipting guidelines.
  • Excellent interpersonal and organizational skills.
  • Exceptional verbal and written communication skills.
  • Strong attention to detail.
  • Advanced skills in MS-Word, MS-Excel, MS-PowerPoint, and calendar.
What We Offer
  • A competitive salary range of $53,000 - $65,000.
  • A generous vacation package, plus 3 float days.
  • Participation in the OMERS Defined Benefit Pension Plan with contributions matched 100% by the employer.
  • A comprehensive benefits package, including medical, dental, life, and disability coverage.
  • An Employee Assistance Program.

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