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Administrative Coordinator

2 months ago

Charlottetown, Prince Edward Island, Canada GFL Environmental Full time

**Job Summary**

The Administrative Assistant will provide administrative support to the branch with regards to company communications, report preparation, correspondence, and the maintenance and organization of files. Provide excellent customer service to internal and external customers.

**About Us**

We are a dynamic, growth-oriented, and safety-focused company. Providing collection and processing of waste, recycling, and organics, GFL stretches across North America with over 19,000 employees. With customer service and safety as our focus, we are looking for a full-time energetic and driven Administrative Assistant to support our solid waste line of business.

**Key Responsibilities**

  • Provide excellent customer service and professionalism to all customers
  • Maintain and manage the payroll process on site
  • Answer incoming and make outgoing customer calls
  • Receive and resolve customer questions and concerns
  • Track customer information and concerns and enter data into a database
  • Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment
  • Maintain new account files
  • Download, distribute, and answer all customer account inquiries
  • Take web requests and process payments
  • Enter vendor invoices for payment
  • Perform other duties as assigned by your supervisor

**What We Offer**

  • A healthy and safe workplace culture
  • Continuous growth and opportunity for career advancement
  • Modern and well-maintained equipment
  • A comprehensive benefits package for you and your family