Food Service Supervisor

3 days ago

Ajax, Ontario, Canada 241 PIZZA AJAX Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at 241 PIZZA AJAX. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively to meet customer needs.
    • Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting performance expectations.
  • Operations and Logistics
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports on food service operations, including sales, customer feedback, and staff performance.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, and work to resolve issues promptly and efficiently.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines, and be able to multitask and prioritize tasks effectively.
    • Be physically able to stand for extended periods, bend, crouch, kneel, and walk, and be able to lift up to 25 pounds.
Requirements
  • Education
    • College or CEGEP diploma in a related field, such as hospitality or food service management.
  • Experience
    • At least 7 months to less than 1 year of experience in a food service supervisory role, preferably in a restaurant or fast food environment.
  • Skills
    • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
    • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
    • Ability to work in a fast-paced environment with tight deadlines, and be able to multitask and prioritize tasks effectively.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including health and dental insurance, and a generous paid time off policy.
  • Opportunities for Advancement
    • Opportunities for advancement and professional growth, with a clear career path and opportunities for promotion.

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