Retail Operations Supervisor

3 weeks ago


Hamilton, Ontario, Canada Hollister Co. Stores Full time
Job Overview

The Retail Operations Supervisor is a dynamic position that integrates strategic planning, operational excellence, creativity, and team leadership. This role is pivotal in enhancing sales performance by evaluating store metrics and delivering exceptional customer service. The supervisor is tasked with managing daily store functions, including opening and closing procedures, while optimizing efficiency across all operational processes.

Key Responsibilities

  • Enhancing Customer Experience
  • Driving Sales Performance
  • Managing OMNI Channel Fulfillment
  • Overseeing Store Presentation and Sales Floor Management
  • Coordinating Store and Stockroom Operations
  • Handling Staffing, Scheduling, and Payroll
  • Facilitating Training and Development
  • Ensuring Effective Communication
  • Implementing Asset Protection Strategies

Qualifications

  • Bachelor's degree or a minimum of one year in a supervisory role within a customer-focused environment
  • Strong analytical and problem-solving abilities
  • Commitment to Inclusion and Diversity
  • Capacity to thrive in a fast-paced, challenging atmosphere
  • Proficient in team building and leadership
  • Self-motivated and proactive
  • Excellent interpersonal and communication skills
  • Results-oriented mindset
  • Adaptable and flexible
  • Ability to manage multiple tasks effectively
  • Interest and knowledge in fashion trends

Benefits

As a member of Hollister Co., you will have access to a range of benefits tailored to support your lifestyle. We are dedicated to offering competitive and comprehensive benefits that reflect our company culture and values:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Annual Paid Volunteer Day to support community engagement
  • Employee Merchandise Discount
  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Employee Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Opportunities for Training and Career Development
  • A supportive global team that values individuality

Hollister Co. is an Equal Opportunity/Affirmative Action employer.



  • Hamilton, Ontario, Canada JD Sports Full time

    Retail Operations Supervisor - JD Sports CanadaLocation: Lime Ridge MallWorkplace Type: On-siteJob Type: Full-time, ContractCompany Overview:JD Sports is a prominent global omnichannel retailer specializing in Sports, Fashion, and Outdoor brands, dedicated to presenting authentic products within a premium shopping atmosphere. Our inclusive and diverse...


  • Hamilton, Ontario, Canada Friendly Stranger Full time

    About Friendly Stranger: Friendly Stranger is a progressive cannabis retailer committed to providing an exceptional shopping experience across our locations. We pride ourselves on our knowledgeable staff and welcoming atmosphere, making us a go-to destination for cannabis consumers of all types.Position OverviewThe Retail Operations Supervisor plays a...


  • Hamilton, Ontario, Canada Esso Hwy 8 Full time

    Position OverviewAs a Retail Operations Supervisor, you will play a crucial role in overseeing the daily activities of our retail store. Your leadership will ensure a high standard of service and operational efficiency.Educational RequirementsCompletion of secondary (high) school graduation certificate is required.Key ResponsibilitiesRecruit, train, and...


  • Hamilton, Ontario, Canada Fortinos (Main Street) Ltd Full time

    Position OverviewAs a Department Store Supervisor, you will play a crucial role in overseeing daily operations within our retail environment. Your leadership will ensure a seamless shopping experience for our customers while maintaining a productive workforce.QualificationsEducation: Secondary (high) school graduation certificateExperience: 3 to 5 years in a...


  • Hamilton, Ontario, Canada Fortinos (Main Street) Ltd Full time

    Position OverviewAs a Retail Operations Supervisor, you will play a crucial role in ensuring the smooth functioning of our department store. Your leadership will be essential in guiding our team to deliver exceptional service and maintain operational excellence.QualificationsEducation: Secondary (high) school graduation certificateExperience: 3 to 5 years in...


  • Hamilton, Ontario, Canada 1892767 ONTARIO INC Full time

    Position OverviewThe Retail Operations Supervisor is responsible for overseeing the daily activities of the retail establishment, ensuring efficient operations and excellent customer service.QualificationsEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 year in a supervisory roleWork EnvironmentType: Retail service...


  • Hamilton, Ontario, Canada 13725936 CANADA INC. Full time

    Position OverviewWe are seeking a dedicated Retail Operations Supervisor to oversee the daily functions of our retail establishment. This role is essential in ensuring a smooth and efficient operation while delivering exceptional customer service.QualificationsEducation: Completion of a college, CEGEP, or other non-university certificate or diploma program...


  • Hamilton, Ontario, Canada 1892767 ONTARIO INC Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of our retail service establishment. This position involves overseeing daily operations and managing a team to deliver exceptional customer service.Key ResponsibilitiesStaff Management: Assign duties to sales personnel and oversee their...


  • Hamilton, Ontario, Canada 2858082 Ontario Inc Full time

    Position OverviewWe are seeking a dedicated Retail Operations Supervisor to oversee our store's daily activities and ensure a high level of customer satisfaction. This role is crucial in managing staff and optimizing store performance.Key ResponsibilitiesStaff Management: Assign tasks to sales associates and supervise their activities to ensure efficient...


  • Hamilton, Ontario, Canada BIG BEE FOOD MART Full time

    Position OverviewThe Retail Operations Supervisor at BIG BEE FOOD MART plays a crucial role in ensuring the smooth operation of the store. This position requires a strong leader who can effectively manage a team and drive sales performance.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 months in a retail...


  • Hamilton, Ontario, Canada 1892767 ONTARIO INC Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of our retail establishment. This position involves overseeing daily operations and managing staff to deliver exceptional customer service.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A...


  • Hamilton, Ontario, Canada BIG BEAR FOOD MART Full time

    Retail Operations SupervisorPosition Type: PermanentWork Hours: 32 to 35 hours per weekEducational Requirement: Secondary (high) school graduation certificateExperience Required: 1 to 2 years in a similar role or equivalent experienceWork Environment: Non-smoking, Air-conditioned settingWork Setting: Retail service establishment with on-site customer...


  • Hamilton, Ontario, Canada 13725936 CANADA INC. Full time

    Position OverviewThe Retail Operations Supervisor at 13725936 CANADA INC. plays a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction.QualificationsEducation: Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years.Experience: A minimum of 7 months to...


  • Hamilton, Ontario, Canada BIG BEE FOOD MART Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of our store at BIG BEE FOOD MART. This position requires a high level of attention to detail and the ability to manage a team effectively.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 months in a...


  • Hamilton, Ontario, Canada KESHAVPRIYAINC. Full time

    Position OverviewThe Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail team at KESHAVPRIYAINC. This position requires a blend of leadership, organization, and customer service skills to ensure a seamless shopping experience for our clients.Educational RequirementsCompletion of Secondary (high) school...


  • Hamilton, Ontario, Canada Modi Corp Full time

    Position OverviewThe Retail Operations Supervisor at Modi Corp plays a crucial role in overseeing daily store activities and ensuring optimal performance in a fast-paced retail environment.Educational RequirementsCompletion of a college, CEGEP, or equivalent non-university certificate or diploma program lasting between 3 months to less than 1 year.Relevant...


  • Hamilton, Ontario, Canada KESHAVPRIYAINC. Full time

    Position OverviewThe Retail Operations Supervisor at KESHAVPRIYAINC. plays a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction.Educational RequirementsCompletion of secondary (high) school graduation certificate is required.Work EnvironmentOur store maintains a non-smoking environment.Key...


  • Hamilton, Ontario, Canada 13725936 CANADA INC. Full time

    Position OverviewWe are seeking a dedicated and organized Retail Operations Supervisor to oversee the daily activities of our retail establishment. This role is crucial in ensuring a seamless shopping experience for our customers while managing a team effectively.QualificationsEducation: Completion of a college, CEGEP, or other non-university certificate or...


  • Hamilton, Ontario, Canada 1892767 ONTARIO INC Full time

    Position OverviewAs a Retail Operations Supervisor at 1892767 ONTARIO INC, you will play a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction.Key ResponsibilitiesStaff Management: Assign tasks to sales personnel and oversee their performance.Recruitment and Training: Hire new employees and facilitate their...


  • Hamilton, Ontario, Canada KESHAVPRIYAINC. Full time

    Position OverviewThe Retail Operations Supervisor at KESHAVPRIYAINC. plays a crucial role in ensuring the smooth functioning of our retail environment. This position requires a blend of leadership, organization, and customer service skills.Education RequirementsCompletion of Secondary (high) school graduation certificate is mandatory.Work EnvironmentOur work...