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Retail Operations Supervisor

2 months ago

Hamilton, Ontario, Canada JD Sports Full time

Retail Operations Supervisor - JD Sports Canada

Location: Lime Ridge Mall

Workplace Type: On-site

Job Type: Full-time, Contract

Company Overview:

JD Sports is a prominent global omnichannel retailer specializing in Sports, Fashion, and Outdoor brands, dedicated to presenting authentic products within a premium shopping atmosphere. Our inclusive and diverse workplace culture promotes talent development and career advancement, establishing the global benchmark for retail experiences.

Role Overview:

We are looking for a Retail Operations Supervisor to become a vital part of our rapidly growing team at JD Sports Canada. The successful candidate will be tasked with ensuring operational excellence, providing outstanding customer service, and driving business performance.

Key Responsibilities:

  • Mentor and cultivate a team dedicated to delivering exceptional customer service
  • Meet key performance metrics and achieve business objectives
  • Serve as a bridge between customers, sales staff, and store management
  • Foster a positive workplace culture and support essential initiatives
  • Interact with customers to offer tailored product suggestions

Requirements:

  • At least 2 years of experience in retail management
  • Enthusiasm for streetwear and sneaker culture
  • Excellent leadership and communication abilities
  • Flexible schedule availability, including evenings, weekends, and holidays
  • High standards of integrity and trustworthiness