Technical Analyst I

2 months ago

Halifax, Nova Scotia, Canada Bulletproof Full time

Job Summary:

The Technical Analyst I will provide technical support and services to our clients in a fast-paced, dynamic environment. This role requires strong technical skills, excellent communication, and problem-solving abilities.

Key Responsibilities:

  • Provide technical support and services to clients via phone, email, and other communication channels.
  • Respond to technical issues and resolve problems in a timely and efficient manner.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Stay up-to-date with industry trends and technologies to provide expert advice and guidance.
  • Develop and maintain technical documentation and knowledge base.

Requirements:

  • College certificate or diploma in information technology or related field.
  • Relevant industry certification and experience.
  • Strong working knowledge of Microsoft Windows, Microsoft 365, and other Microsoft Office programs.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

About Us:

Bulletproof is a leading technology company that provides innovative solutions to clients worldwide. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented Technical Analyst I to join our team.

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