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Technical Analyst I

2 months ago

Halifax, Nova Scotia, Canada Bulletproof Full time

Unlock Your Potential as a Technical Analyst I

At Bulletproof, we're on a mission to make the world a safer place through technology and people. As a Technical Analyst I, you'll be part of a dynamic team that's pushing the boundaries of innovation and excellence.

Key Responsibilities:

  • Provide first-line technical support and customer service to our clients
  • Respond to technical issues via phone and email
  • Maintain enterprise Microsoft environments, including LAN, desktop, and server devices
  • Create and manage tickets using service desk software

Requirements:

  • College certificate or diploma in information technology or relevant experience and industry certification
  • Passion for IT and desire to learn more about it
  • Excellent communication and interpersonal skills, with a strong customer service orientation
  • Ability to work independently with minimal supervision, handling multiple tasks and changing priorities

Why Bulletproof?

We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace that's inclusive and respectful of all individuals. If you're passionate about technology and want to be part of a team that's making a real difference, we'd love to hear from you.