Technical Analyst I
19 hours ago
Unlock Your Potential as a Technical Analyst I
At Bulletproof, we're on a mission to make the world a safer place through technology and innovation. As a Technical Analyst I, you'll be part of a dynamic team that's pushing the boundaries of what's possible.
About the Role
This is a challenging and rewarding role that requires adaptability, strong communication skills, and a passion for IT. You'll be working in a fast-paced environment, providing technical support to customers and resolving complex issues.
Key Responsibilities
- Provide technical support via phone, email, and other channels
- Respond to customer inquiries and resolve technical issues
- Maintain enterprise Microsoft environments
- Create and manage tickets using service desk software
Requirements
- College certificate or diploma in information technology or relevant experience and industry certification
- Strong working knowledge of Microsoft Windows, Microsoft 365, and other Microsoft Office programs
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
Why Bulletproof?
We're a company that values innovation, teamwork, and customer satisfaction. If you're passionate about IT and want to be part of a dynamic team, we'd love to hear from you.
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