Technical Analyst I

1 month ago

Halifax, Nova Scotia, Canada Bulletproof Full time

Unlock Your Potential as a Technical Analyst I

At Bulletproof, we're on a mission to make the world a safer place through technology and innovation. As a Technical Analyst I, you'll be part of a dynamic team that's pushing the boundaries of what's possible.

About the Role

This is a challenging and rewarding role that requires adaptability, strong communication skills, and a passion for IT. You'll be working in a fast-paced environment, providing technical support to customers and resolving complex issues.

Key Responsibilities

  • Provide technical support via phone, email, and other channels
  • Respond to customer inquiries and resolve technical issues
  • Maintain enterprise Microsoft environments
  • Create and manage tickets using service desk software

Requirements

  • College certificate or diploma in information technology or relevant experience and industry certification
  • Strong working knowledge of Microsoft Windows, Microsoft 365, and other Microsoft Office programs
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision

Why Bulletproof?

We're a company that values innovation, teamwork, and customer satisfaction. If you're passionate about IT and want to be part of a dynamic team, we'd love to hear from you.

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