Senior Performance and Enablement Manager, Capital
2 weeks ago
About the Role
We are seeking a highly skilled Senior Performance and Enablement Manager, Capital to join our Revenue Operations team in Montreal. As a key member of our team, you will play a critical role in driving the success of our go-to-market sales organization.
Key Responsibilities
- Sales Enablement Programs: Design, pitch, and implement sales enablement programs to enhance the performance of the Capital business.
- Sales Call Analysis: Analyze sales calls to identify areas for improvement and develop initiatives to drive better results.
- New Hire Onboarding: Involved in the onboarding program for new hires across the GTM sales organization.
- Advanced Coaching: Deliver in-depth training sessions for fully ramped Capital Account Managers on effectively selling financial services products.
- Enablement Updates: Keep the GTM Sales organization informed and trained on internal process changes, new tech stack releases, product feature releases, revenue initiatives, and updates related to financial services.
- Adoption Support: Support teams in adopting new changes until successfully embraced.
- Onboarding & Training: Onboard and train new starters across the GTM sales organization.
- KPI Establishment: Partner with Leadership and Revenue Operations to identify activity metric KPIs for new starter onboarding and enablement release adoption.
- Performance Diagnosis: Work with regional Leadership and Revenue Operations to diagnose regional performance and support the teams in identifying training needs.
- Educational Materials: Collaborate with regional leaders, marketing, strategy, and enablement teams, to develop and update training materials, including sales scripts, case studies, and presentations.
- Feedback Culture: Promote a feedback and 'constant improvement' culture by actively gathering feedback from training and enablement programs.
- Regional Insights: Provide regional insights on global initiatives to the wider Revenue Operations and GTM Leadership teams.
Requirements
- Experience: 6-8 years of work experience, preferably in a FinTech or Financial Services organization.
- Skills: Proven experience in developing and running onboarding and enablement programs, demonstrated ability to use a data-driven approach to enablement to measure success and identify areas of opportunity.
- Education: Bachelor's degree in a related field.
What We Offer
- Flexible Work Environment: Ability to do your job in a truly flexible environment.
- Career Opportunities: Genuine career opportunities in a company that's creating new jobs every day.
- Team Environment: Work in a team big enough for growth but lean enough to make a real impact.
Benefits
- Stock Options: Lightspeed share scheme.
- Flexible Working Policy: Unlimited paid time off.
- Mental Health Support: Mental health online platform and counselling & coaching services.
- Health and Wellness: Health and wellness benefits.
- Volunteer Day: Volunteer day to be able to give back to society.
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