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Senior Enablement and Performance Manager
2 months ago
**About the Role**
We are seeking a highly skilled Senior Performance and Enablement Manager to join our Revenue Operations team in Montreal. As a key member of our team, you will play a critical role in driving the success of our go-to-market functions by designing and implementing world-class enablement programs for our Sales teams.
**Key Responsibilities**
- Design, pitch, and implement sales enablement programs to enhance the performance of our Capital business.
- Analyze sales calls to identify areas for improvement and develop initiatives to drive better results.
- Develop and deliver in-depth training sessions for fully ramped Capital Account Managers on effectively selling financial services products.
- Keep the GTM Sales organization informed and trained on internal process changes, new tech stack releases, product feature releases, revenue initiatives, and updates related to financial services.
- Support teams in adopting new changes until successfully embraced.
- Onboard and train new starters across the GTM sales organization.
- Partner with Leadership and Revenue Operations to identify activity metric KPIs for new starter onboarding and enablement release adoption.
- Work with regional Leadership and Revenue Operations to diagnose regional performance and support the teams in identifying training needs.
- Collaborate with regional leaders, marketing, strategy, and enablement teams to develop and update training materials, including sales scripts, case studies, and presentations.
- Promote a feedback and 'constant improvement' culture by actively gathering feedback from training and enablement programs.
- Provide regional insights on global initiatives to the wider Revenue Operations and GTM Leadership teams.
**Requirements**
- 6-8 years of work experience, preferably in a FinTech or Financial Services organization.
- 3-4 years of work experience in a Sales quota carrying role (AE/AM).
- 3-4 years of work experience in Training and Enablement.
- Proven experience in developing and running onboarding and enablement programs.
- Demonstrated ability to use a data-driven approach to enablement to measure success and identify areas of opportunity.
**Nice to Have**
- Strong experience in working with data to extract useful, actionable insights, and the ability to clearly articulate these insights to stakeholders.
- Excellent communication and presentation skills, with the ability to convey complex information in a clear and compelling manner.
- Proven ability to build strong relationships and connections with cross-functional teams in a fast-evolving environment.
- A self-starter mentality with a naturally curious personality, always seeking to learn and improve.
- Ability to influence and drive strategic initiatives across the organization, demonstrating leadership without direct authority.
**What We Offer**
- A truly flexible work environment.
- Genuine career opportunities in a company that's creating new jobs every day.
- A team big enough for growth but lean enough to make a real impact.
- A range of benefits that'll keep you happy and healthy, including Lightspeed share scheme, flexible working policy, unlimited paid time off, mental health online platform, and more.
