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Customer Operations Coordinator
2 months ago
About the Role
The Customer Operations Admin Representative is a key member of our team, responsible for handling all inbound and outbound documentation to our office. This includes receiving and identifying checks, preparing and processing daily deposits, and printing and couriering VCCI checks.
Key Responsibilities
- Receive and identify all checks to ensure correct account association and prepare, sort, and process daily deposits.
- Open, sort, and scan inbound mail, including funding and transfer of equity packages, and archive documents in our system of record.
- Validate signature and verify information on original documentation received for electronic contracts.
- Print, prepare, and courier outbound mail initiated by Customer Operations and Customer Advocacy groups.
- Support Customer Operations with administrative daily tasks, including managing the inbox for various departments.
Requirements
- College diploma (DCS/DEC) or university degree preferred.
- 1 year of experience with administrative tasks.
- Ability to communicate both verbally and written (French & English).
- Attention to detail.
About Us
Volkswagen Financial Services is committed to diversity and inclusion in the workplace. We are an equal opportunities employer and welcome applications from all qualified candidates. If you require an accommodation during the recruitment and selection process, please advise in advance.
