Operations Support Team Leader

4 weeks ago

Nanaimo, British Columbia, Canada City of Nanaimo Full time


In our pursuit of enhanced diversity, we encourage applications from individuals belonging to equity-seeking communities, including racialized and Indigenous individuals, women, persons with disabilities, and individuals of all gender identities, ages, and sexual orientations who contribute value through their unique experiences.

We are committed to fostering an inclusive workplace and believe in progressive and barrier-free recruitment for everyone. If you require additional assistance or accommodations during the application or recruitment process, please reach out, and we will be happy to discuss how we can best support your needs.



Operations Support Supervisor

Department: Nanaimo Fire Rescue



Closing Date: Open until filled



Competition Number: 24-48



Position Overview

The City of Nanaimo is seeking a permanent full-time Operations Support Supervisor to manage the Front Desk/Information Clerks, Stenographers, and Exhibit and Property Clerks at the Nanaimo RCMP Detachment. Under the guidance of the Manager of Police Support Services and general supervision of the Operational NCO, the incumbent will oversee, schedule, and direct staff involved in the Operations Support Unit. The Supervisor is responsible for ensuring the efficient operation of all operational support services while maintaining a high standard of customer service and overall support.

The role requires adherence to RCMP procedures and policies regarding information release under the Access to Information Act/Privacy Act, safe handling of court exhibits and property, and transcription of statements. The incumbent will work independently and exercise sound judgment in daily operations.



Key Responsibilities

For detailed responsibilities, please refer to the job description PDF.



Qualifications

Applicants must possess a Grade 12 diploma and a minimum of 3 years of experience in a law enforcement environment, including at least 1 year in a supervisory role. An equivalent combination of education and experience may be considered. A valid Class 5 BC Driver's License is required. The following certifications must be attained and maintained:

  • Canadian Firearms Safety and Canadian Restricted Firearms Safety courses.
  • Ministry of Public Safety and Solicitor General Special Provincial Constable designation for document service.
  • RCMP Reliability/Security Clearance.


Compensation and Benefits

This position is unionized, offering a wage of $41.31 per hour after probation, based on a 35-hour work week. The wage level is subject to confirmation under a union/management jointly negotiated job evaluation plan.



Additional Information

Shortlisted candidates may be required to verify their educational credentials. To apply for this opportunity, please submit a resume and cover letter in .docx or PDF format, referencing the specific competition number 24-48 by the application deadline.



The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We appreciate all applicants for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and requiring accommodations during the hiring process, we are happy to discuss how we can best support your needs.



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