Customer Service Representative

6 days ago


Ottawa, Ontario, Canada 1910624 Ontario Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Reception and Administrative Assistant to join our team at 1910624 Ontario Inc. as a Customer Service Representative.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a professional and courteous manner.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and record-keeping, to ensure the smooth operation of our office.
  • Switchboard Operations: Answer and direct phone calls, operate the switchboard, and provide directory assistance to clients and visitors.
  • Communication: Relay messages, schedule appointments, and send invoices to clients in a timely and efficient manner.
  • Record-Keeping: Maintain accurate and up-to-date records of client interactions, transactions, and other relevant information.
  • Technology: Utilize MS Excel, MS Outlook, and MS Word to perform various tasks, including data entry, email management, and document preparation.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset, but not required.
  • Language: English.
Work Environment

This is a temporary position with a 40-hour workweek. We offer a wellness program and parking available on site.



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